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Return Policy

We do not provide refunds.

In case of exchange or return, you are required to notify us for the same within 24 hours  upon receiving your order.

Exchange or return will only provided If a product is damaged or defective, please provide us with an image as proof of the same within 24 hours upon receiving your order.

Replacement order will be sent out only once we have received the product back, and the product is in its original packaging along with all tags.

In case of exchange or return, the shipping cost to us will have to be borne by the buyer.

Sale/discounted orders or orders bought on any kind of promotion will not be accepted for exchange or returns.

Pre orders will not be accepted for exchange or returns.

To inform for same you can contact us on mail@lushomes.com (reply in 24 hours)